Commonly Asked Questions
Important Facts About Your Painting Kit
Need assistance? Before picking up the phone, check out our answers to some of the most frequently asked questions about our painting kit for dogs below. If you can’t find the answer to your question here, get in touch with us.
What does the Pupcasso Paints Masterpiece Kit contain?
Every Pupcasso Paints original Masterpiece Kits include:
8 - 2oz bottles of heavy bodied acrylic paint
(NOT to be digested by, or meant to come in contact with the PAWtists in any way.)
3 8x10" blank canvases
5 9x12" plastic bags
And instruction card
What kind of "spreadable treat" should I use?
You can use whatever kind of treat that your PAWtist likes best and will inspire creativity! You'll have to choose an option based on your PAWtist's preferences, and what is safe and healthy for them. We suggest an organic, pet-friendly peanut butter spread. Or, to make the application even more convenient, we suggest a pet-friendly form of "cheese in a can."
Do you do "dog PAWty's"?
As of right now, we do not offer that service. But, we do have a "PAWty Bundle" option, that includes "dog berets" and scarfs to create the perfect PAWtist Pawty! Go to the CONTACT page and submit a request!
Are frames included in the Masterpiece Kit?
Frames are not included in the kits. But we've found that any size frame, with matting with an opening to accommodate an 8"x10" canvas looks great!
When should I expect my order?
We ship twice per week- Mondays and Thursdays (unless otherwise noted for Pre-Orders)
Shipping usually takes 5-6 business days for shipping with the US
(We do not currently ship Internationally, outside of the United States. But we will be able to soon! Check back!
What is your return policy?
We do not offer returns at this time for the Pupcasso Masterpiece Kits. Please read through the item description thoroughly before purchasing. And do not hesitate to get in touch with any questions prior to purchasing.